SHIPPING METHODS AND TIMELINES:
Delivery Process and Timeline:
Free Shipping on all orders! No additional shipping costs will be applied. Once your order ships, you can expect delivery to your doorstep within 16-20 business days (Monday to Friday)
Shipping Methods:
Orders are usually shipped within 16- 20 days. (Monday – Friday) using FedEx, and DHL.
Handling time: 6-8 days (MONDAY – FRIDAY)
Transit time: 10-12 days (MONDAY – FRIDAY)
Delivery Process and Time:
– All orders placed at Fadenera will be delivered within 16-20 working days after payment clearance.
– Orders placed before 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) will be processed same day.
– Orders placed after 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) will be processed the next business day.
Accurate Shipping Information: To ensure seamless delivery, please double-check that your shipping address is accurate and complete during checkout. Fadenera cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Shipping Restrictions: While we endeavor to fulfill all orders, certain items may be subject to shipping restrictions due to size, weight, or regulatory requirements. In such cases, we reserve the right to cancel orders that cannot be shipped.
Shipping Disputes: Should you encounter any issues with your shipment or have concerns about delivery, please don’t hesitate to contact our dedicated customer support team. We are committed to resolving any shipping disputes promptly and ensuring your satisfaction.
Customer Service: Have a question or concern about shipping? Our dedicated customer support team is here to help! Please feel free to reach out to us via email at info@fadenera.com or by phone +1 (307) 205-6191
Changes to Shipping Policy:
Fadenera reserves the right to update or modify our shipping policy at any time. Any changes will be communicated promptly through our website or other relevant channels.
Thank you for choosing Fadenera for your outerwear needs. If you have any questions or require further assistance, please feel free to reach out to us.