FAQs

WHAT’S THE ESTIMATED DELIVERY TIMEFRAME FOR MY ORDER?

Typically, our packages arrive within 15 to 20 business days. Should you require expedited delivery for urgent orders, please be aware that additional charges may apply.

ARE YOUR SIZES BASED ON INCHES OR CENTIMETERS FOR MEASUREMENT?

Our sizing options cater to both inches and centimeters for your convenience. We encourage you to consult our size guide as a point of reference.

HOW CAN I MAKE A PAYMENT FOR MY ORDER?

For your convenience, Fadenera accepts payments through various methods, including PayPal.

IS ONLINE SHOPPING A SECURE OPTION WITH FADENERA?

Absolutely, we are dedicated to providing outstanding customer support, employing premium materials, and delivering top-tier services to our valued patrons.

HOW CAN I TRACK THE STATUS OF MY ORDER?

Following the shipment of your order, you will receive an email notification containing tracking information. You can easily track your order by visiting our website and accessing the tracking page.

DO YOU DELIVER WORLDWIDE?

Indeed, we take pride in offering international shipping services, ensuring our products adhere to stringent global quality standards.

DO I NEED TO CREATE AN ACCOUNT TO PLACE AN ORDER?

Creating an account is optional; you can also proceed with placing an order as a guest if you prefer.

HOW DO I GO ABOUT MODIFYING OR CANCELING MY ORDER?

Feel free to reach out to us via email or contact our customer support for any inquiries related to changes in size, cancellations, or adjustments to your order. Please bear in mind that modifications can only be made prior to the product’s shipment; once it’s shipped, we are unable to make any alterations.